Answers
before you start.
Choose a topic or search for your question. For specific needs, our team is here to help.
Which operating systems are available?
Common Linux distributions are available. Windows may also be offered depending on the range and licensing terms. Check the available images when ordering or contact us about specific requirements.
Where are VPS hosted?
The AMD Ryzen 9 9950X range is hosted in Germany. For Intel Xeon and Gold ranges, the exact location must be confirmed when ordering. Our team can help you choose based on your needs.
Do VPS include administrator access?
You have full administrator access to your VPS to install and configure applications. Restart and reinstall features depend on the interface used.
Is storage NVMe?
The VPS plans shown on this page use NVMe storage. Capacity varies by tier and is listed on each plan card. Contact our team before ordering if you need a specific capacity.
Can I upgrade my VPS later?
Depending on resources available on the node, we can upgrade your RAM, CPU or storage. Contact us to confirm feasibility and terms before scheduling the change.
Can I get more than 64 GB of RAM?
Configurations above 64 GB of RAM can be considered depending on infrastructure availability. Tell us the memory, storage and intended usage so we can prepare a suitable proposal.
Can I migrate an existing website?
We can assess a migration based on your environment, data volumes and dependencies. Prepare the relevant files, databases and technical information.
Are domain names included?
Registration, transfer and renewal terms depend on the plan and must be confirmed before ordering.
Does an IP tunnel automatically encrypt traffic?
No. Encryption depends on the chosen solution. Specify this requirement during the network assessment.
How do I contact support for an existing service?
Use your customer area so the request is linked to the correct account and service.
Where can I view my invoices?
Billing documents and features are available in your manager. This website does not store your payment methods.
Can I order a custom server?
Yes, use the requirements configurator on the Dedicated servers page. Hardware, price and availability are confirmed by quote.
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